Community is a workstream we deliver inside our fixed-scope offers, not a standalone service. Here is where it fits and what it covers.
Great developer communities don't happen by accident. They come from planning, honest engagement, and real value for the people in them. When community is what holds your adoption back, we scope it inside one of our three offers. We don't sell community management on its own.
Comprehensive solutions tailored to your needs
Strategic setup of Discord, GitHub, Slack, or custom community platforms optimized for developer engagement.
Comprehensive guides and strategies for maintaining active, valuable discussions and community participation.
Community events, Ask Me Anything sessions, and office hours that build trust and provide value.
Recognition programs, ambassador initiatives, and contributor onboarding that turns users into advocates.
Virtual and in-person events, hackathons, and meetups that attract and retain community members.
Data-driven insights into community health, engagement patterns, and growth opportunities.
A proven methodology for building communities that feel alive and drive business results
We start by understanding your community goals, target members, and platform requirements.
Strategic community launch with focus on attracting the right founding members and establishing culture.
Implement systems and programs that enable sustainable community growth and self-moderation.
Why this service drives results
Active communities provide peer-to-peer support, reducing the burden on your customer success and support teams.
Get direct feedback from engaged users, validate features faster, and identify new product opportunities.
Community members become your strongest advocates, driving word-of-mouth growth and user acquisition.
Developers engaged in your community show significantly higher retention and lifetime value than average users.
Tangible deliverables you can implement immediately
Fully configured community platform with channels, roles, and moderation systems
Comprehensive community rules, code of conduct, and cultural guidelines
Detailed guides for community management and conflict resolution
Strategic calendar of events, challenges, and community activities
Structured program for recognizing and empowering community champions
Community health metrics and engagement tracking systems
How we've helped companies like yours
Software Development
Needed to build a community around their open-source project to drive adoption and gather feedback.
Result:
Built thriving Discord community of 5,000+ developers with 80% monthly active users and 200+ code contributions.
Cloud Computing
Wanted to create a support community to reduce customer service load and increase user engagement.
Result:
Launched community that now handles 60% of support queries peer-to-peer, reducing support costs by $150K annually.
Community is one workstream among several. It is not a named deliverable in any of the three offers, and each offer treats it differently.
The Audit looks at your community and channels as part of the content and channel gap analysis, and tells you whether community is where adoption leaks.
See the Developer Adoption AuditThe Sprint plans launch distribution. If your developers gather in a Discord, GitHub or Slack space, it can shape where and how we launch.
See the DevRel Launch SprintIf the plan says community is the bottleneck, we scope that work inside the Program alongside the other workstreams, with milestones and handover.
See the 90-Day Developer Adoption ProgramCommunity work is always scoped inside one of these offers. We do not sell community management as a retainer or as an embedded function.
We have deep experience building communities on all major platforms
Real-time chat communities with robust moderation and bot integration
Code-focused communities with integrated repository workflows
Professional communities with enterprise features and integrations
Large-scale communities with voting, moderation, and discovery features
Modern community platforms with rich content and event features
Bespoke community platforms tailored to your specific needs
Community work is scoped inside a Developer Adoption Audit, DevRel Launch Sprint, or 90-Day Developer Adoption Program. We do not sell ongoing community management as a standalone retainer or embedded function.
Start with a call. We will tell you whether community is the thing to fix, and which offer covers it.